ADDRESS & CONTACT
7th HEAVEN ∙ Vienna ∙ Center ∙ Apartments
Gardegasse 3 ∙ 1070 Wien

TELEPHONE & EMAIL
*We also use Whatsapp
T +43 (699) 12241828
T +43 (699) 17000888
E booking@7heaven.at

Please send an email to inform us of your arrival time as soon as you know (booking@7heaven.at).
Please note that we are not a hotel and do not have a welcome reception.
We have four apartments and welcome each guest personally and individually.
Please inform us in case of delay.
Upon arrival you will see a sign at the door where you have to ring.

HOW YOU REACH US
Nearby public transport stops are:
– Subway U2 & U3 stop “Volkstheater”
– Tram 1 & 2 & 71 & D stop “Dr. Karl Renner Ring”
Online public transport information:www.wienerlinien.at

You can find the network plan of the public transport (metro and city trains) of Vienna here.

You can pay cash in Euro, Paypal, creditcard (Mastercar, VISA, American Express) or with a bank transfer.

CHECK-IN
Our check-in time is between 3pm and 22pm. Depending on availability and as agreed, an earlier check-in may be possible. Please let us know your arrival time, so we can welcome you personally. If your check in is later we also provide a key box. In this case please let us know and we email you all the necessary information how to use the key box.

CHECK-OUT
Our check-out time is 11am. Please leave the keys in the apartment on the table and close the door behind you. We provide a compartment store provided with a toilet and a shower in case you want to storage your luggage. Please ask for the key if needed and note that we cannot accept any liability for left luggage.

AIR CONDITION & FAN
Each apartment has one climate control unit and a fan.

TOILET PAPER & SOAP
We provide toilet paper and soap in the bathroom.

TOWELS
We provide towels as many as you need for free.

BABY CRIB / BABY CHAIR
We provide a baby crib as well as a baby chair for free. Please ask for it if needed.

BLANKETS, PILLOWS & BED SHEETS
Our rooms are equipped with double beds – they are 180cm wide. The sofa bed is 140 cm wide. If you need extra pillows or extra blanket please tell us. They are free of charge.

COAT HANGERS
We have wooden coat hangers for you.

BREAKFAST
We do not offer breakfast but we suggest Cafés for your breakfast. For address and details see our separate folder “Restaurants / Bars / Cafés” which is available in the room. The kitchen of your apartment is equipped with a French press, Nespresso machine, tea maker and many other useful things.

CLEANING
There are no additional cleaning fees. Please contact us for fresh towels or bed sheets if needed. They are free of charge.

COOKING
You will find a kitchen with refrigerator, oven, microwave, dishwasher as well as a huge range of kitchen utensils.

DRY CLEANERS
Each apartment has a washing machine.

FIRE EXTINGUISHER
A fire extinguisher is located in the hallway next to the entrance.

FRIDGE
A fridge is available.

HAIR DRYER
A hair dryer is located in each bathroom. For your own safety, please take care not to get in contact with water when using the hair dryer.

INTERNET
All our rooms are equipped with free wireless network access.
Access data (login details) are printed in the guest information.

IRON
An iron and ironing board are located in the wardrobe of each room. Please use the iron with special care and don’t forget to remove the mains plug from the wall socket. We ask for your understanding that we cannot accept any liability for the use of the iron.

LAUNDRY
There is a washing machine in each apartment. We also provide washing powder. Unfortunately, we cannot take care of your more delicate garments and ask for your understanding that we cannot accept any liability for your textiles.

TV
All rooms have TV connection and a DVD-Player as well as a variety on DVD’s in different languages.

UMBRELLAS
Two umbrellas are in each apartment. Please return them after use.

HAUPTBAHNHOF (ca. 25 min)
If you arrive at train station “Hauptbahnhof” it is recommendable to take the subway line U1 (direction “Leopoldau”) to “Stephansplatz”. There you change to subway line U3 (direction “Ottakring”), alight at 2nd stop “Volkstheater”. Each subway station has several exits. Take the exit “Burggasse”. Then it is a 300m walk to Gardegasse 3.

WESTBAHNHOF (ca. 15 min)
If you arrive at train station “Westbahnhof” you can easily reach us by taking the subway line U3 (direction “Simmering”), alight at 3rd stop “Volkstheater”. Each subway station has several exits. Take the exit “Burggasse”. Then it is a 300m walk to Gardegasse 3.

WIEN MEIDLING (ca. 35 min)
If you arrive at train station “Wien Meidling” it is recommendable to take the subway line U6 (direction “Floridsdorf”) until the stop “Westbahnhof”. There you change to the subway line U3 (direction “Simmering”), alight at 3rd stop “Volkstheater”. Each subway station has several exits. Take the exit “Burggasse”. Then it is a 300m walk to Gardegasse 3.

The ticket for the subway is Euro 2,40 Euros and can be purchased at the ticket machines in the metro station. You can find more information on the website of  WIENER LINIEN.

We suggest you come with your car to the apartment first.  While we bring your luggage to your rooms you can park your car in the parking house.

PUBLIC PARKING HOUSE
Parking is for free. Please reach the apartments by car and we will give you the parking card plus the needed information. The closest parking house would be the GARAGE AM MUSEUMSQUARTIER. It is a 4 minutes walk from the garage to our apartments

ERDBERG “VIB” – VIENNA INTERNATIONAL BUSTERMINAL (ca. 25 min)
Just take the subway line U3 (direction “Ottakring”) alight at the 8th stop “Volkstheater”. Each subway station has several exits. Take the exit “Burggasse”. Then it is a 300m walk to Gardegasse 3.

STADION / STADIONCENTER (ca. 20 min)
Just take the subway line U2 (direction “Karlsplatz”) alight at the 8th stop “Volkstheater”. Each subway station has several exits. Take the exit “Burggasse”. Then it is a 300m walk to Gardegasse 3.

For more information on public transport in Vienna, visit the website of WIENER LINIEN.

Luggage / storage: We provide a left luggage store for free which includes a toilet and shower. This can be locked and is under video surveillance. So you can enjoy the last day without worrying about your luggage. Please note that we cannot accept any liability for left luggage.

Each apartment has one climate control unit and a fan.

TAXI (ca. 25 min)
The fastest way from the airport is by Taxi. We suggest booking a AIRPORT DRIVER online in advance (aprox. 33 Euro). Please go to the meeting point after landing. You will find more information on your booking confirmation from Airportdriver. In case you take a Taxi in front of the airport exit it will be more expensive because they use taximeter. But there is a counter from Taxi-Company “40100” within the airport, there you can order and get immediately a Taxi for a fix price (aprox. 36 Euro). Try to get a fixed price – so you do not have any surprise, even in case of traffic jam.

Yes, you can drink water from the taps. Vienna finds itself in the unique situation of having it’s drinking water coming directly from mountain springs.
The tap water is even better quality then the mineral water, which you buy in bottles.

The entrance area and the staircase are monitored and recorded on video. All rooms are equipped with smoke detectors. A fire extinguisher is located next to the entrance.

Please take note that the building is from 1897 and has NO elevator.
The apartments are located on the 1st, 2nd and 3rd floor. We help with the luggage on arrival. We live in the same building and are always around if help is needed.

All our rooms are non-smoking rooms. Please smoke outside of the building.