Unfortunately pets can not be hosted.
You can pay for your booking by bank transfer, Apple Pay, Klarna, PayPal or by credit card (Mastercard, VISA, American Express). Plus Klarna logo plus PayPal logo
CHECK-IN
Our check-in time is between 3pm and 22pm. Depending on availability and as agreed, an earlier check-in may be possible. Please let us know your arrival time, so we can welcome you personally. If your check in is later we also provide a key box. In this case please let us know and we email you all the necessary information how to use the key box.
CHECK-OUT
Our check-out time is 11am. Please leave the keys in the apartment on the table and close the door behind you. We provide a compartment store provided with a toilet and a shower in case you want to storage your luggage. Please ask for the key if needed and note that we cannot accept any liability for left luggage.
AIR CONDITION & FAN
Each apartment has one climate control unit and a fan.
TOILET PAPER & SOAP
We provide toilet paper and soap in the bathroom.
TOWELS
We provide towels as many as you need for free.
BABY CRIB / BABY CHAIR
We provide a baby crib as well as a baby chair for free. Please ask for it if needed.
BLANKETS, PILLOWS & BED SHEETS
Our rooms are equipped with double beds – they are 180cm wide. The sofa bed is 140 cm wide. If you need extra pillows or extra blanket please tell us. They are free of charge.
COAT HANGERS
We have wooden coat hangers for you.
BREAKFAST
We do not offer breakfast but we suggest Cafés for your breakfast. For address and details see our separate folder “Restaurants / Bars / Cafés” which is available in the room. The kitchen of your apartment is equipped with a French press, Nespresso machine, tea maker and many other useful things.
CLEANING
There are no additional cleaning fees. Please contact us for fresh towels or bed sheets if needed. They are free of charge.
COOKING
You will find a kitchen with refrigerator, oven, microwave, dishwasher as well as a huge range of kitchen utensils.
DRY CLEANERS
Each apartment has a washing machine.
FIRE EXTINGUISHER
A fire extinguisher is located in the hallway next to the entrance.
FRIDGE
A fridge is available.
HAIR DRYER
A hair dryer is located in each bathroom. For your own safety, please take care not to get in contact with water when using the hair dryer.
INTERNET
All our rooms are equipped with free wireless network access.
Access data (login details) are printed in the guest information.
IRON
An iron and ironing board are located in the wardrobe of each room. Please use the iron with special care and don’t forget to remove the mains plug from the wall socket. We ask for your understanding that we cannot accept any liability for the use of the iron.
LAUNDRY
There is a washing machine in each apartment. We also provide washing powder. Unfortunately, we cannot take care of your more delicate garments and ask for your understanding that we cannot accept any liability for your textiles.
SMART TV
Each apartment has at least one SMART TV.
UMBRELLAS
Two umbrellas are in each apartment. Please return them after use.
City maps, a range of flyers and brochures are available free of charge. The TOURISMUSBAND VIENNA offers a very good website in various languages with current information on all topics. We recommend this page in order to optimally prepare for your trip to Vienna. We have also put together a folder with lots of insider tips and sightseeing information for our guests.
Luggage / storage: We provide a left luggage store for free which includes a toilet and shower. This can be locked and is under video surveillance. So you can enjoy the last day without worrying about your luggage. Please note that we cannot accept any liability for left luggage.
Each apartment has one climate control unit and a fan.
TAXI / UBER
In addition to UBER, there are numerous taxi companies. The two largest taxi companies in Vienna are TAXI 40100 and TAXI 31300. The prices are quite similar for all providers. The taxi companies offer flat rates for airport transfers. If necessary, please ask.
Yes, you can drink water from the taps. Vienna finds itself in the unique situation of having it’s drinking water coming directly from mountain springs.
The tap water is even better quality then the mineral water, which you buy in bottles.
The entrance area and the staircase are monitored and recorded on video. All rooms are equipped with smoke detectors. A fire extinguisher is located next to the entrance.
Please note that this is a listed building and does not have an elevator. On arrival we will of course help with your luggage.
All our rooms are non-smoking rooms. Please smoke outside of the building.
FOLGE UNS
